Privacy Policy

Thank you for visiting JAMS Information and eNews Web site. We provide this Privacy Policy so that you can know our practices regarding the collection and use of information about visitors to this site.

At JAMS web sites ( and, protecting your privacy is important to us. The sites, like the organization itself, are intended to provide information pertaining to alternative dispute resolution and to promote communications between our neutrals, associates, and clients. The site provides access to event information, membership registration, newsletters, links to other internet resources, and more. We use information that we collect from you to efficiently provide the local JAMS Resolution Centers with demographic and other information to help our organization provide better services to its clients and the community. Please read on for more details concerning our privacy policy.

Collection and Use of Information

What information do we collect?

General. Our sites are not set up to track, collect or distribute personal information not entered by users. However, like many sites on the Internet, we automatically track certain information about you as you use our site. This information may include the URL that you just came from, which URL you go to next, what browser you are using, and your IP address. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

In addition, we employ the use of “cookies” in certain areas of our site. Cookies allow us to provide information that is targeted to your interests and make your online experience more convenient (for instance, by reducing the number of times you have to re-enter your password). Cookies are stored on your hard drive, not on our site, and most cookies are “session cookies,” meaning that they are automatically deleted at the end of a session. You are always free to decline our cookies if your browser permits. [You can still use the sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.]

All users may visit the public areas of the sites without disclosing any personal information about themselves. However, users will have the opportunity to request to receive information from JAMS, or to otherwise interact on or with JAMS, in which case an e-mail or other address or contact information or other personalized information may be collected in order to allow us to comply with the request, and for other purposes as may be disclosed at the time the request is made or otherwise as set forth in this Privacy Policy.

How do we use the information your provide?

Any personal identifying or company/firm identifying information that we collect is used to personalize your profile information, maintain, customize and add new resources and services, allow communication and interaction between you and JAMS, and between JAMS and its operating personnel. We will not sell, trade, or rent any of your personal identifying or company/firm identifying information.

JAMS may make information available to law enforcement personnel and agencies as required by law or in order to enforce JAMS terms of use, and may disclose such information if required by law or a judicial or governmental order or subpoena. Where permitted by law, JAMS may also disclose such information to law enforcement personnel and agencies, or use such information as part of the legal process, in order to protect its property, in furtherance of an investigation regarding a breach of JAMS’ rules and policies, any unauthorized access to or use of the JAMS web site, or any illegal activities concerning a particular user.

Help Us Keep Your Personal Information Accurate

If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request at Let us also know what led to your submission of personal information so we may efficiently locate your information.

Problems or Complaints with the Privacy Policy

If you have a complaint about compliance with this Privacy Policy, you may contact us at

Updates to the Privacy Policy

JAMS may, in its sole discretion, update this Privacy Policy at any time and from time to time, by posting the amended Privacy Policy on the JAMS web sites. The revised or amended Privacy Policy shall be effective upon posting. Any access to or use of the JAMS web sites following such update shall be deemed consent to such update. All users are therefore encouraged to refer back to this page regularly.